IT Solutions - Ireland
Reputation Management
Most Irish businesses treat reviews as something that just happens. Your star rating and review count directly influence both local search ranking and whether a stranger picks you over a competitor - we run a structured process to generate more reviews, respond to them professionally, and monitor your reputation across the platforms that matter.
What's included in a reputation management retainer
Review generation campaigns
Automated, well-timed requests that turn happy customers into public reviews without feeling pushy.
Reputation monitoring
Tracking of new reviews and mentions across Google and other key platforms, with alerts for anything urgent.
Professional review responses
Every review - good or bad - responded to professionally, which itself influences how prospects perceive you.
Rating & sentiment reporting
Clear monthly reporting on rating trends, review volume, and common themes in feedback.
Local ranking impact
Review volume and recency are a direct local SEO ranking factor - this work compounds with your SEO investment.
Negative review recovery
A calm, professional process for handling and where possible resolving negative reviews before they do lasting damage.
What's included in a reputation management retainer
- Google Business Profile review strategy setup
- Automated review request campaigns (SMS/email)
- Ongoing review monitoring across key platforms
- Professional responses to all new reviews
- Monthly rating and sentiment report
- Negative review escalation and recovery process
Not sure what you need?
Book a free 20-minute discovery call. We'll ask about your business and customers, then send a written, fixed-price proposal - within 1 business day.
Book your free callReputation Management packages
Published, fixed starting prices - the final quote depends on your exact scope and is always agreed before work begins.
Starter Reputation
Excludes VAT. Final quote confirmed after a free discovery call.
- Review request automation
- Monitoring on Google
- Responses to new reviews
- Monthly report
Growth Reputation
Excludes VAT. Final quote confirmed after a free discovery call.
- Multi-platform monitoring
- Advanced request sequencing
- Negative review recovery process
- Quarterly strategy call
Multi-Location Reputation
Bigger or more complex projects - scoped and priced after a free consultation.
- Multiple locations/branches
- Centralised dashboard
- Location-level reporting
- Dedicated account manager
Reputation Management - frequently asked questions
How do you get more reviews without it feeling forced?
We time review requests to the moment right after a positive experience - post-appointment, post-delivery - keep the ask simple, and never incentivise reviews in ways that breach Google's guidelines.
What if we get a negative review?
We respond professionally and, where appropriate, work to resolve the underlying issue - a thoughtful public response to a negative review often builds more trust than having none at all.
Does this actually affect Google ranking?
Yes - review count, rating and recency are established local SEO ranking factors, which is why this pairs naturally with our SEO Optimization service.
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Learn more →Ready to talk about Reputation Management?
Tell us about your business and goals. You'll get a clear, fixed-price proposal - within 1 business day.