IT Solutions - Ireland
AI Voice Agents & Phone Receptionists
Every missed call is a potential customer who just rang your competitor instead. An AI voice agent answers immediately, in a natural-sounding voice, books appointments straight into your calendar, answers common questions, and hands over to a real person the moment a call needs one - available after hours, during busy periods, or any time your phone would otherwise go unanswered.
What's included in an AI voice agent project
Natural-sounding AI answering
Calls answered immediately in a natural voice, trained on your business's specific questions and booking process.
24/7 availability
Never miss an after-hours or mid-job call again - the AI answers when you can't.
Calendar & booking integration
Appointments booked directly into your real calendar or booking system, no manual re-entry.
Smart human hand-off
Complex or sensitive calls are recognised and transferred to a real person, with full context passed along.
Call transcripts & insights
Every call transcribed and logged, so you can see what customers are actually asking.
GDPR-aware call handling
Call data handled and retained in line with Irish/EU data protection requirements.
What's included in an AI voice agent project
- Discovery session mapping your call types and booking process
- Custom AI voice agent trained on your business and FAQs
- Calendar/booking system integration
- Human hand-off design for complex calls
- Call transcript logging and monthly reporting
- 30 days of tuning after go-live
Not sure what you need?
Book a free 20-minute discovery call. We'll ask about your business and customers, then send a written, fixed-price proposal - within 1 business day.
Book your free callAI Voice Agents & Phone Receptionists packages
Published, fixed starting prices - the final quote depends on your exact scope and is always agreed before work begins.
Call Answering
Excludes VAT. Final quote confirmed after a free discovery call.
- Answers calls & takes messages
- FAQ handling
- Human hand-off
- 1 integration (calendar or CRM)
Booking Agent
Excludes VAT. Final quote confirmed after a free discovery call.
- Everything in Call Answering
- Live appointment booking
- Multi-calendar support
- Monthly call insights report
Multi-Line Operations
Bigger or more complex projects - scoped and priced after a free consultation.
- Multiple lines/departments
- Advanced routing logic
- Custom integrations
- Dedicated monitoring & tuning
AI Voice Agents & Phone Receptionists - frequently asked questions
Does this sound robotic to callers?
Modern AI voice agents use natural, conversational speech that most callers don't immediately identify as AI - and we're upfront in the call flow so nobody feels misled.
What happens with calls it can't handle?
The agent is trained to recognise when a call needs a human - a complex query, a complaint, an emergency - and transfers immediately with the caller's context, rather than trapping them in a loop.
Is this different from the AI chatbot service?
Yes - AI Solutions & Automation covers web chat and workflow automation; this service is specifically for phone calls, a different technical build and often the higher-value channel for trades and appointment-based businesses.
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Learn more →Ready to talk about AI Voice Agents & Phone Receptionists?
Tell us about your business and goals. You'll get a clear, fixed-price proposal - within 1 business day.